POLICIES
Welcome to Studio Star. This page explains how your website works and how we handle your information.
TERMS & CONDITIONS
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Studio Star is a handmade soap and candle studio based in New Zealand. By using this website or placing an order, you agree to these terms.
We may update or change our website and content at any time without notice. -
All products are handmade in small batches. Slight variations in colour, scent, shape, and appearance are natural and part of the handmade process.
Product details, ingredients, pricing, and availability may change from time to time. -
Products are for external use only.
Please review ingredients before use. A patch test is recommended.
We are not responsible for individual reactions or sensitivities. -
Orders are confirmed once payment is received.
We may cancel or refuse an order if necessary, including cases of pricing errors or suspected fraud. -
All content on this website, including images, text, branding, and designs, belongs to Studio Star. It may not be copied, reproduced, or used without permission.
GENERAL
Studio Star is a handmade soap and candle studio based in New Zealand. By using this website or placing an order, you agree to these terms.
We may update or change our website and content at any time without notice.
PRODUCT USE
Products are for external use only.
Please review ingredients before use. A patch test is recommended.
We are not responsible for individual reactions or sensitivities.
INTELLECTUAL PROPERTY
All content on this website, including images, text, branding, and designs, belongs to Studio Star. It may not be copied, reproduced, or used without permission.
PRODUCT
All products are handmade in small batches. Slight variations in colour, scent, shape, and appearance are natural and part of the handmade process.
Product details, ingredients, pricing, and availability may change from time to time.
ORDERS & PAYMENTS
Orders are confirmed once payment is received.
We may cancel or refuse an order if necessary, including cases of pricing errors or suspected fraud.
PRIVACY POLICY
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We may collect the following information when you place am order or contact us:
Name
Email address
Shipping address
Order details
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Your information is use to:
Process and deliver orders
Communicate with you about your order
Improve our services and customer experience
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We only share your information with trusted third parties when required to complete your order, such as:
Payment processors
Shipping providers
We do not sell or use your personal information for marketing purposes.
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Your information is securely stored through our website platform and order processing systems.
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You may request access to, correction of, or deletion of your personal information by contacting us.
HOW WE USE YOUR INFORMATION
Your information is used to:
Process and deliver orders
Communicate with you about your order
Improve our services and customer experience
DATA STORAGE
Your information is securely stored through our website platform and order processing systems.
YOUR RIGHTS
You may request access to, correction of, or deletion of your personal information by contacting us.
INFORMATION WE COLLECT
We may collect the following information when you place an order or contact us:
Name
Email address
Shipping address
Order details
SHARING YOUR INFORMATION
We only share your information with trusted third parties when required to complete your order, such as:
Payment processors
Shipping providers
We do not sell or use your personal information for marketing purposes.
CONTACT US
If you have any questions about shipping or returns, please get in touch. We’re here if you need anything.